Privacy Policy

WA Property Development Group Pty Ltd (ABN 98 690 374 120), referred to below as “we”, “us” or “WA Property Development Group”, respects your privacy. This policy explains, in plain English, what personal information we collect through this website, how we use and store it, and how you can access or correct it. We handle personal information in line with the Australian Privacy Principles (APPs) in the Privacy Act 1988 (Cth).

What we collect

When you submit a form on this site, whether an enquiry or a checklist download, we collect:

• your name, phone number and email address;
• your suburb or site address, if you choose to provide it;
• your project type and anything you write in the message field;
• basic technical information collected automatically, such as how you found us (for example, campaign tags in the web address) and anonymised website analytics.

We only collect what we need to respond to you, and you can always call us instead of using a form.

The R-Code Intelligence Tool

Our free block-check tool works a little differently, so here is exactly what happens:

• The address search runs in your browser against a public national address index (G-NAF, published by Geoscape and the Commonwealth). Typing an address does not send it to us.
• When you select an address, its map coordinates are sent to our server, which queries the Western Australian Government's public mapping services (Landgate and the Department of Planning, Lands and Heritage) for that block's planning attributes: zoning, R-Code, lot boundary, bushfire designation, heritage listings and contours. These lookups are transient: we do not keep a copy of the government data, and each check queries the live services fresh. Map images shown with your result are loaded by your browser directly from the government mapping service.
• The on-screen result is free and anonymous. Nothing is stored against you unless you choose to submit the enquiry form, in which case the result you saw (R-Code, lot details, indicative yield and related flags) is saved with your enquiry in our CRM so the follow-up call can start from your numbers.
• We keep a simple count of which addresses are looked up, so we can understand demand and where interest is concentrated. This records the address only, never who searched it: there is no link to you, your device or your IP address, and the counts are reviewed in aggregate.
• When you submit a tool enquiry, we also compute a simple priority score from your result (for example, higher indicative yield scores higher) so we can return calls in a sensible order. It affects how soon we call, nothing else, and you can ask us about it.

How we use it

• to respond to your enquiry and book your consultation;
• to send the resource you requested (such as the feasibility checklist) and a confirmation email;
• to send follow-up emails related to your enquiry, for example when we could not reach you by phone, or updates you asked for (such as watching a proposed planning change that affects your block). Every such email includes a way to opt out, and one request stops them;
• to keep a record of our contact with you, including these emails, in our customer relationship management (CRM) system;
• to understand, in aggregate, how the website is used so we can improve it.

We do not sell, rent or trade your personal information, and we don’t add you to marketing lists you didn’t ask for.

Where it’s stored

Your enquiry details are stored in:

• Zoho CRM (our customer database, hosted in the Australian data centre);
• our business email and our transactional email provider (Resend), when notifications, confirmations and follow-ups are sent;
• short-term technical logs kept by our website host, used only to make sure enquiries are delivered reliably.

Website analytics are collected via Google Analytics, configured to limit the handling of your IP address in line with the provider's settings. Some service providers (such as analytics and email delivery) may process data outside Australia, including in the United States, where our transactional email provider operates; we use reputable providers with appropriate safeguards.

How long we keep it

We keep enquiry records for as long as they’re relevant to a current or potential engagement, or as required by law. If you’d like your details removed from our records, just ask using the contact details below.

Access, correction and complaints

You can ask at any time to see the personal information we hold about you, have it corrected, or have it deleted. Contact:

• Email: kyle@wapropertydevelopmentgroup.com.au
• Phone: 0413 206 986

We’ll respond within a reasonable time. If you’re not satisfied with our response, you can complain to the Office of the Australian Information Commissioner (OAIC) atoaic.gov.au.

Changes to this policy

If we change how we handle personal information, we’ll update this page and the date at the top. Significant changes will be flagged on the site.